TI-Cares™ Customer Assistance Form

Due to the busy back-to-school season, we are currently experiencing a high email volume. It may take up to 1 week to receive a reply to your email.

For faster service, please call 1.800.TI.CARES (1.800.842.2737) during our regular business hours Monday–Thursday: 8 a.m. to 5 p.m. and Friday: 10 a.m. to 5 p.m. Central time. We apologize for the inconvenience and appreciate your patience.

For countries outside of the Americas, please contact us via the worldwide customer support page.

Country of Residence

First Name

Last Name

Type of Service

Product Group

Product

Request a new 16 character activation key.

Product

Click here if you have a single calculator displaying "Validating OS" on the screen.

Product

Purchase Month

Purchase Year

Customer Type

Enter Product Serial (Handheld) or Product License (Software)

Select Computer Operating System (Software Questions)

Description

CAPTCHA

In the event you are unable to submit this form, please email us at ti-cares@ti.com.

Control your cookie preferences

You can control your preferences for how we use cookies to collect and use information while you're on TI websites by adjusting the status of these categories.

Category	Description	Allow
Analytics and performance cookies	These cookies, including cookies from Google Analytics, allow us to recognize and count the number of visitors on TI sites and see how visitors navigate our sites. This helps us improve the way TI sites work (for example, by making it easier for you to find information on the site).
Advertising and marketing cookies	These cookies enable interest-based advertising on TI sites and third-party websites using information you make available to us when you interact with our sites. Interest-based ads are displayed to you based on cookies linked to your online activities, such as viewing products on our sites. We may also share this information with third parties for these purposes. These cookies help us tailor advertisements to better match your interests, manage the frequency with which you see an advertisement, and understand the effectiveness of our advertising.
Functional cookies	These cookies help identify who you are and store your activity and account information in order to deliver enhanced functionality, including a more personalized and relevant experience on our sites. If you do not allow these cookies, some or all site features and services may not function properly. If you do not allow these cookies, some or all of the site features and services may not function properly.
Social media cookies	These cookies allow identification of users and content connected to online social media, such as Facebook, Twitter and other social media platforms, and help TI improve its social media outreach.
Strictly necessary	These cookies are necessary for the operation of TI sites or to fulfill your requests (for example, to track what items you have placed into your cart on the TI.com, to access secure areas of the TI site, or to manage your configured cookie preferences).	Always On

Category

Description

Allow

Analytics and performance cookies

These cookies, including cookies from Google Analytics, allow us to recognize and count the number of visitors on TI sites and see how visitors navigate our sites. This helps us improve the way TI sites work (for example, by making it easier for you to find information on the site).

Advertising and marketing cookies

These cookies enable interest-based advertising on TI sites and third-party websites using information you make available to us when you interact with our sites. Interest-based ads are displayed to you based on cookies linked to your online activities, such as viewing products on our sites. We may also share this information with third parties for these purposes. These cookies help us tailor advertisements to better match your interests, manage the frequency with which you see an advertisement, and understand the effectiveness of our advertising.

Functional cookies

These cookies help identify who you are and store your activity and account information in order to deliver enhanced functionality, including a more personalized and relevant experience on our sites. If you do not allow these cookies, some or all site features and services may not function properly.

Social media cookies

These cookies allow identification of users and content connected to online social media, such as Facebook, Twitter and other social media platforms, and help TI improve its social media outreach.

Strictly necessary

These cookies are necessary for the operation of TI sites or to fulfill your requests (for example, to track what items you have placed into your cart on the TI.com, to access secure areas of the TI site, or to manage your configured cookie preferences).

Always On

TI-Cares™ Customer Assistance Form

Products

Product Support

Teacher Resources

Administrator Resources

Lessons and Activities

General Information

Control your cookie preferences